Questions about mental workload

Frequently asked questions:

  • How high is the mental workload in my control room?
  • Is it possible to combine workplaces or control rooms? And what is the influence on the amount of employees needed to perform the task?
  • How many people do we need under normal conditions and during calamities? And are there differences between day and night?
  • Hoe do we divide the tasks over the employees and the workplaces?
  • How do we prevent mental overload or underload?
  • Which tasks need to be performed? Which processes are involved and which alarm philosophy is suitable?
  • Which scope of the task is meaningful and does it provide a meaningful job?
  • What is the best execution of tasks by the operators? Which procedures are present? How can we improve our service?
  • Are the tasks well divided between internal and external people concerned? How does the cooperation and communication work? Is everyone capable to carry out his job?
  • What is the influence of new technologies or control systems? Can it be more efficient, better or with a more suitable workload?
  • Is it possible to adjust the roosters to the day and night routine, week, weekend or seasons?

Measuring mental workload

To get a grip on mental workload, Intergo has a toolkit for different tested instruments.